Return and Refund Policy

Clenvoro LLC 

1. Introduction

This policy explains the rules for returns, refunds, and cancellations to ensure a smooth customer experience.

2. Business Information

• Business Name: Clenvoro LLC

• Address: 3801 Mall Rd, Suite 105, Lexington, Kentucky 40503, United States

• Phone: +1 (502) 584-0907

• Email: support@clenvoro.com

• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

3. Return Eligibility

Items can be returned if:

• They are unused

• In original condition

• With original packaging

4. Return Days

Customers may return products within 30 days of receiving the order.

5. Return Address

Please ship returns to:
Clenvoro LLC
3801 Mall Rd, Suite 105
Lexington, Kentucky 40503
United States

6. Refund Processing Time

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

7. Refund Method

Refunds will be issued using the original payment method.

8. Order Cancellation

• Orders can be canceled before shipment.

• Once the order is shipped, cancellation is not possible; a return must be requested instead.

9. Non-Returnable Items

Items damaged due to misuse or opened packaging may not be eligible for return.

10. Customer Support

For return, refund, or cancellation assistance:

• Phone: +1 (502) 584-0907

• Email: support@clenvoro.com

• Support available Monday–Friday, 9 AM–5 PM

11. Policy Updates

Clenvoro LLC may update this policy from time to time. Updated versions will be published on the website.